Shipping policy – ThePoetFriend.Com Skip to content

Shipping policy

We do international shipping to most countries including USA, Canada, United Kingdom, Europe, India, Australia, NewZealand and Japan. 

Please note since our products are made on demand and not housed in stock to avoid wastage and scrapping of distressed products, the delivery turnaround time typically ranges from 2-4 Weeks. 

For a breakdown of our ETA- below information should provide some clarity.

Estimated Delivery Time: Our average order fulfillment takes: 

  • Our average order fulfillment takes:

      •  2–5 business days for non-apparel products
      •  2–7 business days for apparel products
    • 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.

      Please note: Fulfillment time doesn't include shipping.

    But the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:

    • Products being out of stock
    • Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions

    Nonetheless, we work hard to meet our delivery estimates with each order. 

**We don't do redirects so please ensure you are providing the correct address**

Customs and import taxes-
Clients are responsible for any customs and import taxes that may apply. The Poet Friend will not be responsible for delays due to customs.

Customs Duties & Taxes outside of the USA

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You will be responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.